Course Description

In an environment where we are outsourcing multiple tasks, it is valuable to understand the dynamics of relationship building and the application of practical management. Extensive knowledge and skill are required to manage large teams, especially when the majority of the team functions outside of your organization. This web seminar provides an overview of Contract Research Organization (CRO) partnership building, management, application of root cause analysis (RCA) and strategies for problem solving.

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Learning Objectives

• Discuss considerations and techniques for building sponsor and CRO relationships
• Identify sponsor oversight requirements included in ICH GCP E6 R2 and the R3 draft
• Determine accountability structures, communication and escalation pathways for outsourced providers
• Identify tools for managing and solving partnership problems through root cause analysis (RCA) and practical application of solutions
• Prepare and conduct an end of study meeting to best address and apply “lessons learned” for the future enhancement of partnerships

Who Should Attend

• Clinical Research Associates
• Clinical Research Associate Managers
• Clinical Research Professionals with responsibility for vendor selection and management
• Project Managers

Instructor

Treena Jackson, M.S., M.A., C.Q.A., R.A.C., C.S.S.G.B.

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Hold this course at your company! For more information, contact Naila Ganatra at +1 215.413.2471.