Course Description

As vendor/contractor/subcontractor/supplier relationships and usage increase in use and complexity, vendor management is receiving more attention as a way for organizations to achieve a competitive advantage and make their outsourcing relationships part of their long-term success plan. However, while the benefits of vendor management programs have been widely reported, many organizations still lack the guidelines and tools to successfully implement such a program. This web seminar is designed to present techniques and best practices to establishing and monitoring a vendor management program. During the course, we will discuss the various roles and responsibilities, strategies to categorize and monitor vendors, and the benefits of a vendor management program.

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Learning Objectives

• Describe the potential roles involved in establishing and maintaining a vendor management program
• Establish why vendor management is important
• Identify tools that can be used to implement and add structure to a vendor management program
• Explore options in monitoring and rewarding vendor compliance and performance
• Describe the benefits of a vendor management program

Who Should Attend

• Quality Assurance Personnel
• Managers of organizations or groups wherein vendors are used
• Personnel responsible for overseeing vendor activities

Instructor

The course will be led by one of the following instructors:

Treena Jackson, M.S., C.Q.A, R.A.C, C.S.S.G.

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Hold this course at your company! For more information, contact Naila Ganatra at +1 215.413.2471.